Optimized Healthcare Systems for Better Patient Care
We understand the unique challenges in the healthcare industry, and have a proven record of finding efficiencies, workflows, and revenue solutions to keep hospitals, clinics, and medical practices performing at their peak potential.
Lean Healthcare Systems
From triage to treatment through billing and collections, we examine the entire process and engage your staff working on the front lines in developing working solutions that improve patient safety and quality of care. When optimized systems are put in place, physician engagement and morale increases, as does their ability care for patients and provide better outcomes. Wait times drop and patients are more satisfied with their treatment. And healthcare providers discover a more stable bottom line – increasing collections, decreasing denials, and ensuring profitability in a changing healthcare market.
Our team has led some of the most well known and successful lean enterprise transformations in Healthcare. From large HC systems, including teaching and faith-based hospitals, to the small regional health
Where we have helped:
We have led transformation services in all areas of the healthcare Enterprise from strategic planning and deployment to the establishment of a culture of daily Improvement including: ancillary groups, medical groups, service lines, corporate support functions and administrative service groups.
Our services provided:
- Creation, development & coaching of the strategy development/Hoshin and support for the C-Suite and senior leadership
- Organizational development model and structure designed & aligned with the transformation
- Leadership development program (LDP): Creation of LDP which included leadership development and coaching for executives, middle managers, nursing units, physicians, and other key personnel
- Established model value streams and spreading model for successful and rapid spread of the transformation efforts
- Establish daily management model and infrastructure
- Established lean management system, lean promotion office and infrastructure
- 2P activities for the layout design and expansion of hospitals and clinics
Improved Patient Satisfaction
Our clients have achieved substantial increase in patient satisfaction scores and concurrently improved physician and medical team satisfaction
More Collection & On-Time Payments
We evaluate your revenue cycle to improve billing practices and increase collections and payments.
Decreased Denials from Insurance
Denials are costly to both patients and hospitals. We work to minimize errors and reduce denials.